Operators and Crafts
Functional
Operators focus on overseeing the operations process in the refining and chemical industry, ensuring equipment preparation for maintenance, safety, quality, and compliance, while craft employees bring specialized skills to various industries, engaging in construction, maintenance, and repair tasks to ensure the proper functioning of equipment and infrastructure. Both roles are essential for the efficient and safe operation of industrial processes and facilities.
Behavioral
Both refinery operators and craft employees should be committed to safety, professionalism, and a culture of competitiveness and continuous improvement. By following these behavioral best practices, they contribute to a safe, efficient, and productive plant environment.
Pain Points
Workflow inefficiencies (i.e., lost/idle time), inconsistent work priority and direction, reactive work assignments, recurring problems, and an unsafe work culture.