Operations and Maintenance First- and Second- Line Supervisors
Functional
Leadership, planning, resource management, safety, troubleshooting, documentation, and continuous improvement to ensure that equipment and facilities are well maintained and operational.
Behavioral
Field oversite & support, employee recognition, conflict resolution, effective work direction (1st job starts & end-of-day “back pocket” work), problem solving.
Pain Points
Lacking competitive culture, recurring problems, reactive work environment and high costs.